Terms of Service

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Last Updated: March 5, 2026

1. Introduction

Welcome to DeadSea Sanctuary ("we," "our," or "us"). These Terms of Service govern your use of our website and booking of our comprehensive therapeutic programs at the Dead Sea, Hashemite Kingdom of Jordan. By accessing our website or booking our services, you agree to these terms.


2. Medical Tourism Services

DeadSea Sanctuary provides evidence-based, non-pharmacologic adjunctive therapy for chronic dermatologic and rheumatologic conditions including:

  • Psoriasis (plaque, guttate)
  • Atopic dermatitis
  • Vitiligo
  • Rheumatoid arthritis
  • Psoriatic arthritis
  • Ankylosing spondylitis
  • Fibromyalgia
  • Other chronic conditions as medically appropriate

3. Treatment Packages

3.1 Available Packages:

  • Basic Package: Balneotherapy + medical consultation
  • Premium Package: Full diagnostic workup + rehabilitation services
  • VIP Package: All-inclusive care with luxury hospitality

3.2 Package Inclusions:

  • Dead Sea balneotherapy sessions (20-30 mins/session)
  • Heated Dead Sea black mud therapy
  • Graded UVB exposure (8-10 am; 3-5 pm)
  • Medical consultations and follow-up
  • Accommodation (3-5 star based on package)
  • Airport-hotel-medical facility shuttle service
  • Multilingual support (English, Arabic, Russian)

4. Booking & Payment

4.1 Booking Process:

  • All bookings must be made through our official website or authorized representatives
  • A valid medical referral or diagnosis may be required
  • Booking confirmation will be sent via email within 48 hours

4.2 Payment Terms:

  • 30% deposit required upon booking confirmation
  • Remaining balance due 14 days before treatment start date
  • We accept online payments and cash on delivery
  • All prices are in USD or local currency equivalent
  • Prices may vary based on season and accommodation level

5. Medical Disclaimer

5.1 Not a Cure: Our treatments are adjunctive therapies designed to improve symptoms and quality of life. They are not intended to replace conventional medical treatment or cure chronic conditions.

5.2 Medical Consultation Required: All patients must undergo initial medical assessment before treatment begins. Treatment plans may be modified based on individual medical conditions.

5.3 Expected Results: While clinical studies show 81% mean PASI reduction after 3-week treatment, individual results may vary. We cannot guarantee specific outcomes.

5.4 Contraindications: Treatment may not be suitable for individuals with:

  • Active infections
  • Severe cardiovascular disease
  • Photosensitivity disorders
  • Pregnancy
  • Certain medications (consult our medical team)

6. Patient Responsibilities

  • Provide accurate medical history and current medications
  • Follow prescribed treatment protocols
  • Attend all scheduled consultations and therapy sessions
  • Report any adverse reactions immediately
  • Maintain travel insurance covering medical treatment abroad
  • Obtain necessary visas and travel documents

7. Intellectual Property

All content on our website, including text, graphics, logos, and treatment protocols, are the property of DeadSea Sanctuary and protected by international copyright laws.


8. Limitation of Liability

DeadSea Sanctuary shall not be liable for:

  • Individual variations in treatment outcomes
  • Travel delays or cancellations beyond our control
  • Pre-existing medical conditions
  • Non-compliance with treatment protocols
  • Force majeure events

9. Governing Law

These terms shall be governed by the laws of the Hashemite Kingdom of Jordan. Any disputes shall be resolved in Jordanian courts.


10. Contact Information

DeadSea Sanctuary
Dead Sea, Hashemite Kingdom of Jordan
Phone: +962 798 630 757
Email: info@deadseasanctuary.com